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Questions About Your Order

If you have any questions or need help with your order, please email us at kindpressco@gmail.com.

We take customer care seriously and aim to respond within 24–48 hours. For faster service, please include your full name and order number in your message.

Note: Emails sent over the weekend will be answered the following Monday.

Return Policy

We want you to be completely satisfied with your order. If for any reason you are not happy with your order we offer a 30-day return window from the date your package is delivered.

To be eligible, your item must be in the same condition you received it in and have its original packaging. You must also have your original order number and/or email order confirmation. *Please note that we are not responsible for any damages done via USPS while in transit and delivery.*

To begin the return process, please contact us at kindpressco@gmail.com. If your return is approved, we’ll email a prepaid shipping label. You must complete this process first in order for returns to be completed and processed. Any refusal in initial delivery will not process a return.

If you have any questions about returns, feel free to reach out to us anytime at kindpressco@gmail.com — we’re always happy to help!

Shipping Information

Once your order is placed, please allow 3-5 business days for processing before shipment.

We take great care in preparing each item to ensure it arrives in perfect condition.

If for any reason your order takes longer than expected, we’ll reach out to you with an update.

Thank you for your patience and support!